Faqs

Clinical Notes AI is a med-tech company that specializes in enhancing clinical documentation with AI technology. Our platform captures and analyzes clinical conversations, assisting healthcare professionals by reducing time spent on documentation and increasing focus on patient care.

Clinical Notes AI is revolutionizing the way both individual clinicians and large clinical organizations operate by extending its impact beyond mere documentation. By automating the creation and management of clinical notes, our platform significantly enhances internal workflows, allowing organizations and teams to handle greater caseloads without additional stress. Our technology educates executives and staff on modern efficiencies and empowers them to reimagine their approach to patient care. As a result, Clinical Notes AI is enabling large healthcare organizations to scale effectively, facilitating a shift towards more sustainable and efficient healthcare delivery systems that prioritize patient engagement and the quality of care.

Yes, Clinical Notes AI is fully HIPAA compliant. We ensure all patient information is handled with the highest standards of privacy and security. A Business Associate Agreement (BAA) and a gap analysis are available upon request.

We prioritize the confidentiality and security of patient data by employing advanced security measures that comply with HIPAA regulations. This commitment helps maintain the trust integral to the therapist-patient relationship.

Absolutely. Our AI can join live medical and mental health therapy sessions to provide real-time transcription services. All audio is automatically deleted once the transcript and notes are created.

The abililty of our platform to generate a wide range of note types is beyond measure. Not only do we offer standard note types including SOAP, DAP, and BIRP we go beyond that and offer practice-specific custom note templates so you have everything that you need at the touch of a button. Clinical Notes AI also offers Group Notes along with key insights. The platform suggests and confirms diagnostic codes using the latest DSM-5 TR and ICD-10 codes, helping to streamline billing and coding, allows you to create multiple documents in a single session (i.e. Intake + Assessment) and creates patient-facing session recaps that help your clients stay connected to their therapy goals outside of one-on-one sessions.

Yes, Clinical Notes AI supports usage across various devices including PCs, Macs, tablets, and smartphones. While we do not have a dedicated app in the app stores, our platform can be easily accessed via a browser, and users can add a shortcut to their home screen for quick access. This means that Clinical Notes AI can be used on the devices that your practice is already using.

We provide comprehensive executive and team training sessions and materials, and our support team is always ready to assist with any queries or issues. Users can also access a built-in tutorial on our platform to familiarize themselves with its functionalities.

Clinical Notes AI significantly reduces the administrative burden on clinicians, thus helping prevent burnout. By automating documentation, clinicians are better equipped to both work effectively and efficiently and to focus more fully on patient care. By reducing the time spent on documentation our users report significantly improved job satisfaction and work-life balance.

Yes. Our platform communicates directly with your EHR, pushing approved documents into specified fields effortlessly. This level of integration exemplifies top-tier interoperability for your organization.

Getting started is quick and easy. Simply sign up for an account in just a few clicks, go through our brief tutorial, and you can start using the platform right away. Our team is available to help with setup and answer any questions during the process

Our platform is versatile and can be used by healthcare professionals across various fields including behavioral health, K-12 education mental health services, and general medical practice. It's designed to cater to the specific documentation standards and needs of each profession. From the individual practitioner to large enterprise groups, Clinical Notes AI was built to support your practice in a comprehensive way.

By fulfilling the responsibility of completing and uploading the Business Associate Agreement (BAA), group practices and clinicians can contribute to an efficient and effective behavioral health care delivery system, optimizing outcomes for patients while maintaining HIPAA compliance and quality standards while utilizing Clinical Notes AI.

A Business Associate (BA) is a person or entity that performs services on behalf of a Covered Entity (CE) that involves the use or disclosure of PHI. It's crucial for healthcare organizations to establish a Business Associate Agreement (BAA) with their business associates to ensure compliance with HIPAA regulations.

1. Liability Protection: BAAs clearly outline the responsibilities of each party regarding PHI. By having a BAA in place, healthcare organizations can protect themselves from potential liability in case of a data breach involving a business associate.
2. Defined Responsibilities: A BAA provides clarity on how PHI should be handled, including how it will be secured, used, and disclosed. This ensures that all parties are on the same page regarding privacy and security obligations.
3. Compliance Assurance: BAAs require business associates to abide by HIPAA regulations, reinforcing that all parties take the necessary steps to protect patient information.
4. Audit and Risk Management: A well-drafted BAA will include provisions for audits and risk assessments, enabling healthcare organizations to monitor their associates' compliance efforts actively

The CNAI Chrome Extension is a real-time transcription and documentation tool designed to simplify and automate clinical note-taking directly within your browser. It instantly integrates with various EHR systems, reducing administrative workload and enhancing productivity.

No, you can sign into the Chrome Extension using the same account you use to login to the CNAI Web Platform.

We currently oer instant integrations with multiple EHRs including Kipu, Therapy Notes, Simple Practice, Theranest, RulaHealth, Therapy IQ & Pimsy. If you use an EHR other than the ones listed here simply reach out to support@clinicalnotes.ai and our team will set up the integration for you within 2-3 business days.

Our Chrome Extension immediately eliminates the need to jump between platforms and removes the need to copy paste content needed for the notes and documents you are creating. With a simple click you are able to begin and end sessions and automatically transfer all content in the generated note or document directly to your EHR/EMR.

Once your session is completed andthe extension is opened on your EHR’s Document Page it will auto-generate a formatted note or document that can be imported directly into your EHR with a single click, eliminating the need for manual copy-pasting.

Yes, the extension is fully HIPAA compliant. We adhere to rigorous security protocols to safeguard patient data and follow an “empty vault” policy, ensuring that audio data is processed in real-time and not stored.

The extension can be used on any device that supports Google Chrome, including PCs, Macs, and tablets. It is optimized for use in desktop environments to streamline clinical documentation.

Yes, the Chrome Extension supports post-session dictation, allowing clinicians to recap their sessions verbally and have the AI generate structured, compliant clinical notes.

Yes, the Clinical Notes AI Chrome Extension suggests and conrms diagnostic codes using the latest DSM-5 and ICD-10 standards, supporting accurate billing and insurance submissions.

The extension can create notes in multiple standard formats, including SOAP, DAP, and BIRP, to accommodate diverse clinical documentation needs.

Clinical Notes AI is not only hyper-vigilant about current security protocols but also forward-thinking in designing security features to meet future compliance parameters. Audio is processed in real-time and deleted immediately after use, ensuring patient condentiality.

Simply install the extension from the Chrome Web Store, complete a short setup process, and you can begin capturing and submitting clinical notes within minutes.

Yes, the extension supports telehealth and teletherapy sessions, provided that headphones are not used during the session.